Return and Refund Policy – ThePreWorkoutCompany

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ThePreWorkoutCompany

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Return and Refund Policy

Last updated 7 September 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days date of which you received your items. All returned items must be in new and unused condition, with all original tags and labels attached. Postage charge will not be refunded and will be paid by the customer for returning any unwanted products.

RETURN PROCESS

To return an item, please email customer service at info@thepreworkoutcompany.com or call us on 07869 675695. After contacting, place the item securely in its original packaging (or equal too) and the return form provided, and mail your return to the following address:

Thepreworkoutcompany
The Maltings, Haviker Street, Collier Street
Tonbridge
Kent
TN12 9RG

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return as we won't be held responsible if the item gets lost in postage returning to us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) working days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective, damaged products or not as listed, please contact us at the customer service email info@thepreworkoutcompany.com to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@thepreworkoutcompany.com

07869 675695

© 2020 ThePreWorkoutCompany Ltd
Keeping You Motivated!
All Rights Reserved.
Registered Address: The Maltings, Haviker Street, Collier Street, Tonbridge, England, TN12 9RG
Registered Company number: 12595245

WARNING!
PLEASE ONLY PURCHASE AND USE THE PRODUCTS ON THIS WEBSITE IF YOU ARE AGED 18 YEARS AND OVER.
PLEASE ENSURE YOU ARE IN A GOOD STATE OF HEALTH AND/OR CONSULT YOUR DOCTOR BEFORE STARTING A SUPPLEMENT OR EXERCISE PROGRAMME.